Credit Controller (full-time, permanent)

Feb 11, 2025

Are you a detail-oriented professional with a passion for numbers and customer service? We’re looking for a Credit Controller to manage a diverse ledger of customers within the food industry, resolving payment issues and maintaining strong relationships. With a competitive salary, flexible working options, and some delicious perks, this is a great opportunity to grow your career in a supportive environment.

Key responsibilities

  • Check customer’s credit and approve or deny it based on agreed standards
  • Provide effective solutions and where necessary payment plans. 
  • Chase overdue debts by telephone and email ensuring customers pay within allocated terms
  • Proactively investigate and resolve queries relating to non-payment of invoices
  • Maintain accurate records of Credit Control activity and outcomes
  • Work closely with colleagues on solving issues affecting Credit Control
  • Adhoc support to the wider Finance team including recording Retail sales, weekly sales reports and assistance at company stock counts. 

 Requirements for the role are

  • Excellent customer service and effective at managing relationships
  • The ability to listen and negotiate with customers
  • Excellent verbal communication
  • Analytical skills and thorough attention to detail.  Interested in numbers!
  • Ability to record and report financial transactions efficiently
  • Good knowledge Office 365 apps (esp. Excel) is essential
  • Persistence and determination
  • Ability to work in a team
  • Highly organised with proven time management skills
  • Knowledge of French, Spanish or Italian would be an advantage
  • An interest in food and the food industry 

Our offer

  • An annual salary of £30,000 
  • Flexible working options including hybrid working, following successful probationary period
  • A commitment to career development and training, including support with accountancy qualifications
  • Free staff lunches every day 
  • A steady supply of fresh bread and cheese (of course!) as well as delicious teas and coffee 
  • A generous staff discount 
  • Cycle to work scheme 
  • Enhanced annual leave
  • Employee Assistance Programme 

We are looking to fill this position in ASAP, so if this sounds like the job for you, we’d very much like to hear from you.  

To apply, please complete the form below by EOD Sunday February 23rd 2025.

As part of our recruitment process, Neal’s Yard Dairy collects and processes personal data relating to job applicants. We are committed to being transparent about how we use that data, and to meeting our data protection obligations. Please read our Job Applicant Privacy Notice for further information. 

 
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